Surgical Care Affiliates

  • Office Liaison/Scheduler

    Job Location US-CA-San Diego
    Type
    Full-Time
    # of Openings
    1
  • Overview

    SCA, a leader in the outpatient surgery industry, strategically partners with health plans, medical groups and health systems across the country to develop and optimize surgical facilities. SCA operates more than 210 surgical facilities, including ambulatory surgery centers and surgical hospitals, in partnership with approximately 7,500 physicians. For more information on SCA, visit www.scasurgery.com

     

    Facility Description:

    University Ambulatory Surgery Center is a fast paced multi-specialty outpatient surgery center with 3 Operating Rooms. 

    Accountabilities / Responsibilities

    We are seeking experienced and motivated surgery scheduler who is dependable, detail oriented, skilled problem solver, and who has a friendly working style and wishes to work in a pleasant, professional and fast paced environment as part of a collaborative team to deliver quality healthcare to our surgical patients.

     

    Key Responsibilities:

    • Coordinate schedule with physician time, staffing, procedure complexity, patient age/needs and equipment availability in mind
    • Coordinates with anesthesia director to confirm scheduling for coverage
    • Works closely with Clinical Director and Materials Manager to avoid equipment or supply conflicts
    • Review block utilization weekly and monthly to release block times not being used and actively backfill with other cases
    • Maximize efficiency within the surgery schedule by organizing cases
    • Communicates changes to schedule to appropriate teammates
    • Market the center through daily outgoing calls and face to face visits to physician offices to develop solid and long lasting relationships.
    • Develop an ongoing communication plan with physician office schedulers to assess satisfaction and identify opportunities for improvement
    • Demonstrate excellent customer service skills to supersede expectation and demonstrate exceptional professional behavior as a representative of SCA.

    Qualifications

    • Ability to prioritize and work independently
    • Ability to provide direction to others that is clear, concise and promotes efficiency throughout the center.
    • Knowledge of CPT 4 and ICD 10 codes
    • Has thorough knowledge of ASC allowable procedures
    • Demonstrates knowledge of insurance lines of business
    • Strong knowledge of medical terminology and anatomy
    • Have the ability to evaluate problematic situations and multiple alternative scenarios and come to independent conclusion on how to respond appropriately
    • Have ability to communicate effectively with patient, payors, physicians and other teammates
    • Process knowledge of Microsoft office (outlook, excel and word)
    • Experience with HST and Zirmed a plus!
    • REQUIRED: High school education with at least 2 years of scheduling experience in a physician office, surgical center or hospital environment.

    Please send resumes to deann.wood@scasurgery.com

    2018-4744

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