Surgical Care Affiliates

Patient Registration Assistant

US-NC-Charlotte
Type
Pool
# of Openings
1

Overview

SCA owns and/or provides management services to 205 ambulatory surgery centers, surgical hospitals, and hospital surgery departments, in partnership with approximately 2,800 physicians and in affiliation with 105 health systems. SCA's clinical systems, service line growth strategies, benchmarking processes, and efficiency programs create measurable advantage for surgical facilities – clinically, operationally, and financially. 

 

The Charlotte Surgery Center is conveniently located in beautiful uptown Charlotte, NC on Randolph Road.  Our rich history and our dedication to delivering the highest quality of care, in an environment that is safe, comfortable and caring makes us the partner of choice for surgical care in our area. We specialize in the following areas of practice:

  • Foot and Ankle Surgery
  • Gynecology
  • Hand Surgery
  • Ophthalmology
  • Orthopedics
  • Pain Management
  • Plastic Surgery
  • Podiatry 

In the spirit of continuous improvement and our ongoing commitment to excellence in everything that we do, our highly-anticipated renovation project is now underway.  Over the next 24 months, we are investing in our building, additional equipment, technology and resources to ensure the quality of care that our patients have come to love and expect. We are excited about the value and advancements this extensive renovation will bring.

 

Accountabilities / Responsibilities

Our growing surgical center is seeking an exceptional and highly-skilled Patient Registration Assistant for our Ambulatory Surgery Center.  This is a PRN (as needed), position. 

 

Overview:

 

Dynamic, Patient Registration Assistant with excellent verbal and written communications skills including a high-aptitude in patient relations.  This opening is for a PRN or as needed position.  The Patient Registration Assistant will assist patients through the registration process.  Responsible for providing receptionist and communication services including greeting and assisting patients and answering the telephone. 

 

Surgical Care Affiliates has made a commitment to diversity in its workforce and all individuals, including, but not limited to, individuals with disabilities, are encouraged to apply. Our healthcare teammates are dedicated to exceeding the expectations of our patients while meeting their individualized health and surgical needs in collaboration with our physicians and facility administrative procedures.  Our teammates participate in Quality activities, Best Practice Initiatives, and education offerings to ensure that they are on the cutting edge of the latest innovations in surgical care.  We promote a team environment through a shared governance model with a multi-disciplinary approach. Our teammates are expected to engage at the highest level with a driving hunger to always raise the bar. We work in a fast-paced healthcare environment, providing hands-on assistance to our patients in a rewarding career path.  

 

Key Responsibilities:

 

The Patient Registration Assistant:

 

  • Greets and welcomes patients, visitors and guests to the center.
  • Assists patients through the registration process.
  • Prepares patient charts and other communications.
  • Provides updates to patient families as needed.
  • Demonstrates appropriate knowledge and competence of designated skills identified for the position.
  • Maintains and evaluates their own job specific expertise, demonstrates the importance of continuing education to the performance of facility responsibilities and professional growth.
  • Performs administrative duties as assigned.
  • Maintains flexibility with scheduling and job assignments to cover patient needs. 
  • Fosters a positive and professional ambulatory surgery center environment by interacting with all persons in a considerate, helpful and courteous manner and by participating as a team member. Must have an award-winning smile and personality with an unrequited commitment to clinical excellence and outcomes.
  • Participates in committees, work groups and meetings as deemed necessary. 
  • Successfully completes required competencies of the position.

Qualifications

Education – Required:

  • High School Graduate or equivalent.

 

Skills – Required:

  • Exceptional written and verbal communication skills. Must be able to communicate effectively in English. Ability to speak Spanish desired, but not required.
  • Advanced computer literacy to include proficiency in the following skills:
  • Send and Receive Company Email
  • Access patient charts by electronic methods
  • Create complex Word Processing Documents
  • Create complex Spreadsheet Documents
  • Excellent interpersonal relationship skills
  • Ability to listen, comprehend and follow instructions. 

Experience:

  • Previous work experience in an ambulatory care surgical setting or acute care hospital
  • Previous registration, admissions, and healthcare scheduling helpful
  • One year Medical Receptionist experience is preferred.
  • Post High School general business or administrative training preferred 

Dependability:

  • Attendance
  • Punctuality        
  • Ability to meet deadlines

Please send resumes to:darin.peay@scasuregry.com

2017-3756

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